Terms of service

1. Accepting these terms

These terms govern your access to and use of VLN8N, referred to below as the service. By using the service you agree to these terms and to our privacy policy. If you use the service on behalf of an organisation, you confirm that you may commit that organisation to these terms.

If you do not agree with them, do not use the service.

2. Changes to the service or the terms

We may update the service and these terms from time to time. A material change is marked by updating the effective date above and, where it matters, by telling you directly — by email or in the application. Continuing to use the service after a change means you accept the updated terms.

3. Who may use it, and accounts

• Minimum age. You must be at least 13, or older where your local law requires it. If you are under 18 you need permission from a parent or guardian.
• Account security. Keep your password to yourself, and tell us at Write to us promptly if you think someone else has got into your account.
• Organisation accounts. Where an organisation provisions an account, its administrators may control that account's access and settings.

4. Subscriptions, trials and billing

Some features require a paid plan. Requesting a paid plan on this site does not charge you. An administrator confirms payment arrangements before activation.

• Trials. Where a trial is offered, it ends on its stated date. Your account continues on the free plan's features unless you choose a paid plan.
• Renewals. This site does not charge or renew plans automatically. Any renewal arrangement is explained before a paid plan is activated.
• Taxes. Tax may be added depending on your billing address.
• Usage limits. Plans carry limits for their stated usage period, and we may apply fair-use or rate limits to keep the service stable for everyone.

5. Your content, and the licence you give us

Content means the text, files, prompts, audio and results you send to or create with the service. You keep ownership of your content.

You give VLN8N a worldwide, non-exclusive licence to host, process, transmit and display your content for one purpose only: running and improving the service, complying with the law, and preventing abuse. Where we use subcontractors such as hosting or AI providers, they act on our behalf under appropriate data-protection terms.

If you connect a third-party service yourself, that provider's handling of your content is governed by its own terms and privacy policy.

6. Acceptable use

You agree not to misuse the service. That includes:

• anything illegal, infringing, or that violates someone else's rights;
• abuse, harassment, or content that is defamatory, deceptive or hateful;
• reverse engineering, probing, or interfering with security, rate limits or availability;
• automated scraping or making far more requests than the documented limits;
• uploading malicious code, or attempting to reach data that is not yours;
• processing or sharing other people's personal data without a lawful basis for doing so.

Found a security problem? Please tell us at Write to us before telling anyone else. We will take it seriously and we will not hold it against you.

7. Intellectual property

The service itself — the software, the interface, the name and the branding — belongs to VLN8N or to its licensors, and is protected by intellectual property law. Other than the limited right to use the service described here, nothing is transferred to you.

8. AI and automated processing

The service uses algorithmic and machine-assisted processing to transform and analyse text and audio. We do not use your content to train models shared with other customers. We may use aggregated, de-identified data to improve quality, safety and performance.

Automated output needs checking. You are responsible for reviewing it before you publish it, and it is not legal, medical or financial advice.

9. Privacy, security and data protection

• Privacy. How we handle personal data is set out in the privacy policy. Where required, a data processing addendum can be made available.
• Security. We apply reasonable technical and organisational measures to protect the service and your data.
• Retention. We keep your content for as long as we need it to run the service or as the law requires. You can ask for deletion, subject to legal and operational limits.
• Your obligations. Where you submit other people's personal data, you must have given them the notices and obtained the consents the law requires.

10. Third-party services

The service integrates with third parties such as hosting, analytics, payment and AI providers. Your use of those services is governed by their terms, and we are not responsible for what they do or what they publish.

11. Warranty disclaimer

The service is provided as is and as available, without warranties of any kind, express or implied, including merchantability, fitness for a particular purpose and non-infringement. We do not promise that it will be uninterrupted, error free, or free of harmful components.

12. Limitation of liability

To the maximum extent the law allows, VLN8N and its suppliers are not liable for indirect, incidental, special, consequential, exemplary or punitive damages, nor for lost profits, revenue, data or goodwill, even where we were warned it might happen. Our total liability relating to the service will not exceed what you paid us for it in the 12 months before whatever gave rise to the claim.

Some places do not allow limits like these. Where that is so, they apply as far as the law permits and no further.

13. Indemnification

You will defend and indemnify VLN8N against claims, liabilities, damages and costs, including reasonable legal fees, arising from your content, from how you used the service, or from your breach of these terms.

14. Suspension and termination

We may suspend or end access immediately where we suspect a breach of these terms, a legal risk, non-payment, or a security problem. You may stop using the service whenever you like. When access ends, your right to use the service ends, but the sections that should outlast it do — intellectual property, disclaimers, limits of liability, indemnity, governing law and disputes.

15. Governing law

These terms are governed by the laws of Delaware, USA, excluding its conflict-of-law rules.

16. Resolving disputes

Talk to us first. Before bringing a claim, email Write to us and give us a chance to fix it. If it is not resolved within 30 days, either of us may pursue formal remedies.

Where disputes are heard. Where the law permits, disputes are resolved exclusively in the courts of, or by binding arbitration seated in, the jurisdiction named above, and both of us waive any right to a jury trial where that waiver is allowed.

Nothing here stops either of us from seeking an injunction over misuse of intellectual property or of the service itself.

17. Miscellaneous

• Entire agreement. These terms and the policies they reference are the whole agreement between us.
• Severability. If one provision cannot be enforced, the rest still stands.
• Assignment. You may not transfer these terms without our consent. We may transfer them as part of a merger, acquisition or sale of assets.
• Events outside our control. We are not liable for delays or failures caused by events we could not reasonably control.
• Notices. We may reach you by email, by a message in the application, or by posting on the site.

18. Contact

Questions about these terms? Write to us at Write to us, or use the contact form.